Oakwood Mall FAQs
GENERAL INFORMATION
Oakwood Mall’s hours are Monday–Thursday: 11AM–7PM, Friday–Saturday: 11AM–8PM, and Sunday: 11AM–6PM.
Oakwood Mall’s phone number is 715.836.0048.
Oakwood Mall’s address is 4800 Golf Road, Eau Claire, WI 54701.
To get to Oakwood Mall, you should take exit 85 for County Hwy AA/Golf Rd from US-53 N.
The nearest cities to Oakwood Mall are Altoona, which is 4 miles away, and Chippewa Falls, which is 15 miles away.
Yes, Oakwood Mall does support mall walkers; mall walking starts one hour before mall opening, and you can use the mall entrance doors by Hom Furniture or in the food court for early entry.
You can find job openings for Oakwood Mall by visiting www.OakwoodMall.com/en/jobs.
Pets are not allowed at Oakwood Mall but ADA-trained service animals are permitted.
Yes, backpacks are allowed at Oakwood Mall but discouraged
The smoking policy at Oakwood Mall is that smoking or vaping is not permitted indoors per City Code.
No, scavenger hunts are not allowed at Oakwood Mall.
Yes, you can get information about area hotels and the surrounding area for Oakwood Mall by going to Visit Eau Claire at https://www.visiteauclaire.com.
Yes, you can get information about local attractions near Oakwood Mall by going to Visit Eau Claire at https://www.visiteauclaire.com.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Oakwood Mall are located in the HOM Furniture wing by the mall office, the food court by the theatre, and the Hobby Lobby wing.
The family restrooms at Oakwood Mall are located in the food court by the theatre.
The Baby Care lounges at Oakwood Mall are located in the family restroom off the food court by the theatre.
Yes, there is a dedicated nursing room at Oakwood Mall located in the family restroom area off the food court by the theatre.
The general seating areas at Oakwood Mall are located throughout the mall common areas.
SERVICES
Yes, Oakwood Mall has a children’s play area called Oakwood Forest, which is located in the Hom Furniture wing.
No, there are no children’s activities at Oakwood Mall.
Yes, there are designated rideshare drop off and pick up locations at Oakwood Mall outside Chako Korean BBQ & Hot Pot and outside the mall entrance by Hom Furniture.
Yes, there is a movie theater at Oakwood Mall; Micon Cinemas is located by the food court, and you can visit https://www.miconcinemas.com/theatres/micon-oakwood/ for showtimes.
No, there is not a farmers market at Oakwood Mall.
No, there is not a dog park at Oakwood Mall.
No, there is not a carousel at Oakwood Mall.
No, there are no electric scooters at Oakwood Mall.
Yes, there are massage chairs at Oakwood Mall located in the Hom Furniture wing, JCPenney wing, and Hobby Lobby wing.
Yes, gift wrapping services are available at Oakwood Mall and start approximately two weeks before Christmas by a local charity.
No, curbside pickup is not available at Oakwood Mall, but some anchor stores may offer it near their entrances.
No, there are no shuttle services at Oakwood Mall.
No, there are no shuttle services at Oakwood Mall.
The lost vehicle protocol at Oakwood Mall is to contact Security at 715.835.3456 to assist in locating your vehicle.
The towing protocol at Oakwood Mall is that overnight parking is not allowed and your vehicle will be towed.
The towing protocol at Oakwood Mall is that overnight parking is not allowed and your vehicle will be towed.
No, there is not a sales tax return service for international travelers at Oakwood Mall.
STORES & DINING OPTIONS
No, there is no outdoor dining at Oakwood Mall.
Yes, Oakwood Mall has options for group dining in the food court or at Grizzly’s.
PARKING & VALET
No, there is not local parking at Oakwood Mall.
No, valet parking is not available at Oakwood Mall.
No, there are no electric car charging stations in the Oakwood Mall parking lots.
No, there is no preferred family parking at Oakwood Mall.
SECURITY
You can contact mall security at Oakwood Mall by calling 715.835.3456; the office is located in the JCPenney wing, off center court.
The lost and found at Oakwood Mall is located in the JCPenney wing, at the Security Office.
Yes, Oakwood Mall does offer safety escorts provided by Security, subject to availability; please call 715.835.3456.
No, Oakwood Mall does not offer police assistance; please call 911 for police assistance.
Yes, Oakwood Mall does offer medical assistance provided by Security, which includes basic first aid and AED availability on site; please call 715.835.3456.
AMENITIES
Yes, manual wheelchairs are available to rent at Oakwood Mall and are located in the JCPenney wing at the security office.
Yes, single strollers are available to rent at Oakwood Mall off the food court near the theatre.
Yes, charging stations are available at Oakwood Mall in the food court, near the entrance.
The ATMs at Oakwood Mall are located in the food court wing behind the Directory.
Yes, there is a USPS mailbox drop off at Oakwood Mall, which is located outside at the mall entrance by Hom Furniture; there is no FedEx or UPS drop off.
Yes, there are bike racks at Oakwood Mall by the movie theatre.
MALL FEEDBACK
Oakwood Mall’s mall management office is located by Hom Furniture, down the corridor on the right toward the restrooms.
You can submit feedback about Oakwood Mall by emailing oakwoodadmin@ggp.com or calling 715.836.0048.