Oakwood Mall FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–8PM Sunday: 11AM–6PM
715.836.0048
4800 Golf Road, Eau Claire, WI 54701
From US-53 N take exit 85 for County Hwy AA/Golf Rd
4 miles, Altoona or 15 miles, Chippewa Falls
Yes, Food Court and the mall entrance near Hom Furniture is open 1 hour before mall opening each day for walking.
Visit www.OakwoodMall.com and select “jobs” at the bottom of the home page.
Only ADA-trained service animals are allowed.
Yes, but discouraged
Smoking or vaping is not permitted indoors per City Code.
No
Go to www.visiteauclaire.com for information about area hotels and the surrounding area.
Go to www.visiteauclaire.com for information on local attractions.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The HOM Furniture wing by the mall office, the food court by the theatre, and the Hobby Lobby wing
The food court by the theatre
In family restroom off food court by theatre
Yes, Nursing Room located in Family Restroom off Food Court near Theatre.
Center Court between Food Court & JCPenney and near Hobby Lobby.
SERVICES
Yes, the Children’s Play Area is located in the HOM Furniture wing near the mall entrance by Dock86/Hom Furniture.
No
Yes, Food Court near Theatre and Mall Entrance near Hom Furniture.
Yes, located next to Food Court.
No
No
No
No
Yes
No
No, some anchor stores may offer near their entrances.
No
Yes, contact Security at 715-835-3456
Security may be contacted to assist in locating.
Overnight parking is not allowed. Vehicle will be towed.
No
No
Go to www.visiteauclaire.com for visitor information.
STORES & DINING OPTIONS
No
Yes, food court or Grizzly’s
PARKING & VALET
No
No
No
No
SECURITY
715.835.3456, located in the JCPenney wing, off center court
JCPenney wing, at Security Office
Yes, provided by Security, call 715-835-3456. Subject to availability.
No
Yes, provided by Security, call 715-835-3456. Basic first aid and AED’s availability on site.
AMENITIES
Yes, manual wheelchairs are located in the JCPenney wing at the security office. We do not have electric wheelchairs.
Yes, single strollers are available to rent off the food court near the theatre.
Yes, in the food court, near the entrance.
Yes, Food Court wing behind Directory
No FedEx or UPS. USPS mailbox is located outside at mall entrance by Hom Furniture.
Yes, by Theatre
MALL FEEDBACK
Hom Furniture wing, by Hom down corridor on the right toward restrooms.
Oakwoodadmin@brookfieldproperties.com or call 715-836-0048