Store Manager at Express Factory

The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.

Key Responsibilities:

• Talent - Attract, develop and retain top talent
• Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
• Execution - Analyze the business and execute/communicate clear action plans that optimize results

Essential Qualifications:

• Three to five years previous store management experience
• Proven ability to increase sales and store profitability
• Proven ability to network
• Ability to travel periodically as needed for meetings
• Ability to move items weighing up to 50 pounds

Preferred Qualifications:

• Previous retail experience
• Ability to effectively communicate
• Demonstrated sales accountability
• Collaborative, respectful team member
• Ability to multitask and handle multiple customers/processes at once

An equal opportunity employer, Express does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express only hires individuals authorized for employment in the United States.