Retail General Manager at Visionworks

The Role:

A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, charismatic, business-savvy self-starter who knows their way around profitability and the driving factors of success. The GM will also manage a service driven team to ensure a simple, human and bold patient/customer journey from doctor appointment to eyewear pickup.

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization's financial and performance goals.
• Engage with the Doctor to touch base on business needs, associates and patient/customer experience.
• Plan business for the day by managing incoming traffic, doctor appointments and scheduled eyewear services.
• Hire, train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless customer experience.
• Remove obstacles and find resolution in the customer experience when needed.
• Lead, execute and improve operational activities to meet the store's financial/customer experience goals.

Qualifications:

• HS Diploma or GED; Bachelor's degree preferred
• Three or more years of related experience
• Optical management experience preferred
• Licensed GMs must have current State Opticians License

What we offer!

• Vision Coverage
• Paid Parental Lease
• Bereavement Lease
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Visionworks is an equal opportunity employer, committed to the hiring, advancement/fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status.