Associate Key Holder at Express Factory

Contact:
Store Manager or go to express.com/careers
Phone number +1-715-835-7688

Job Opportunity at Express Factory in Oakwood Mall

Part Time
Posted Mon, Aug 22
Contact:
Store Manager or go to express.com/careers
Phone number +1-715-835-7688

This is a unique, exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation to a brand with a purpose, powered by a styling community. We believe clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - speaks to the role our brand can play in their lives.
We call our stores 'Style Studios' and our sales associate teams 'Style Squads' - and they are the most important part of our transformation. Express Yourself, Express Together, Express Success.

Responsibilities

  • Performs overrides at checkout as needed
  • Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers
  • Follows company policies and procedures to ensure the safety of all our associates and customers
  • Assists with product launch changes according to the company SOP

The Sales Associate Keyholder:

  • Delivers on all aspects of the customer experience model
  • Processes transactions quickly and accurately, reducing the customer's wait time
  • Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management
  • Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Stop in and talk to a manager or apply online at expres.com/careers